Chapter 7. Part 4. Evaluation Methods

What to know

An evaluation can use quantitative or qualitative data, and often includes both. Both methods provide important information for evaluation, and both can improve community engagement.

Community engagement header

Section Overview

  • Provide counted information to answer questions like "How many?" and "What were the outcomes?"
  • Data collected through surveys, questionnaires, pretests and posttests, observation, or review of existing documents and databases
  • Analysis involves statistical analysis
  • Strengths: Generalizability (if sample represents population), ease of analysis, consistency and precision
  • Limitations: Poor response rates, difficulty obtaining documents, may not provide contextual understanding

  • Answer questions about value added, responsibility, and timing
  • Data collected through direct or participant observation, interviews, focus groups, case studies, written documents
  • Analysis includes examining patterns, identifying themes, coding data
  • Strengths: Provides contextual understanding, complements quantitative data by explaining "why" and "how"
  • Limitations: Lack of generalizability, time-consuming and costly data collection, complex analysis

  • Combination of qualitative and quantitative methods
  • Used when addressing diverse issues in community engagement evaluation
  • Choice of methods depends on evaluation needs, timeline, and available resources

References

Ericsson KA, Simon HA. Protocol analysis. Cambridge (MA): Massachusetts Institute of Technology; 1993.

Garbarino S, Holland J. Quantitative and qualitative methods in impact evaluation and measuring results. Social Development Direct; 2009. Retrieved from http://www.gsdrc.org/docs/open/EIRS4.pdf

Krueger R, Casey M. Focus groups: a practical guide for applied research (3rd ed.). Thousand Oaks (CA): Sage; 2000.

Morgan D. Focus groups and qualitative research. Newbury Park (CA): Sage; 1997.

Patton MQ. Qualitative evaluation and research methods. Newbury Park (CA): Sage; 2002.

Steckler A, McLeroy KR, Goodman RM, Bird ST, McCormick L. Toward integrating qualitative and quantitative methods: an introduction. Health Education Quarterly 1992;19(1):1-8.