CERC Crisis + Emergency Risk Communication: Community Engagement

Purpose

This quick guide covers essential planning and execution of community engagement during crises. It helps officials navigate discussions before and during emergency actions.

Circle in thirds, one magnifying glass, one checklist, one with shaking hands.
Developed by: CDC's Emergency Preparedness and Response
Circle in thirds, one magnifying glass, one checklist, one with shaking hands.

Resource information

Resource: CERC Crisis + Emergency Risk Communication: Community Engagement

Target audience

Public health professionals

Target situation

This guide is used by public health professionals and others who are responsible for communicating with communities. They can learn and prepare to engage effectively with communities, particularly in the context of a crisis.

The guide can be used in conjunction with Crisis and Emergency Risk Communication (CERC) Basic Principles.

Main objectives

Secondary objectives

  • Legitimize Stress
  • Communicate Risk
  • Community Preparation
  • Community Engagement
  • Informal Outreach Mechanisms

Resource type

Manual or guide

Publication year

2018

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Content Source:
Agency for Toxic Substances and Disease Registry